The airport had basically closed, no food/restaurants were available. When they did give information it was incorrect but above all there attitudes were appalling. The hours passed without updates from the staff. If not the next flight would be in 4-5 hours if they could make it at all and if they couldn’t no other flights would be available until Wednesday,( our flight was on Sunday). Airline attendant over the loud speaker said that the delay was due to mechanical malfunction, if they could get it up and running they would let us know in an hour. AVOID BAHAMASAIR at all COST!!!Ĭons: "Flight delay due to mechanical issues. I have spent countless hours going back and forth with Bahamasair and Expedia only to be out HOURS of my time, an additional $500! My wife and I work hard and this was not the way to finish a well deserved vacation. My wife and I lost over an hour of our vacation trying to check in as prompted a day before our flight only to be totally humiliated in front of other people at the airport. ![]() After much debate (after showing proof of ticketing and payment) I was forced to pay nearly $500 for flights that we already booked and paid for just so we could get home. When we attempted to check in today at the attendant said that we couldn't check in because our flights were not ticketed (not paid for by expedia). She assured us that everything was fine and that we could check in at the airport. I begged her to assist so that we wouldn't have hassles at the airport. I asked to speak with a manager and the woman told me the managers were gone for the day. I called Bahamasair call center and they attempted to help us but said that they couldn't but we could check in fine from the airport. We responded to the Bahamasair email to check in on (the day before our flight) and experienced challenges with the website. We received several communications via email from Bahamasair to update us on our booking including flight changes. Serious retraining needs to be completed and boarding attendants should not be able to harass airline passengers." It was both the lack of respect and the lack of consistency that lead me to have an extremely "poor" boarding experience. It was not until I was seated on the plane that I noticed more than a dozen items of luggage larger than mine and that the vast majority of people that had 3, 4, 5 carry on items when the maximum is 2: one personal item and one carry on luggage item. Not wanting to cause a scene and quite frankly speechless by this man's attitude, I did not object. He grabbed it out of my possession, shoved it into the luggage sizing rack and even though it did fit inside the lines, he said it was "too close" and would need to be checked. I walk up next, my ticket is scanned and then the personnel at the gate said in what I can only describe as the most disrespectful, inconsiderate, ill-tempered tone that he would need take my bag. ![]() My husband reached the gate, his ticket scanned, and let onto the plane. We were in loading zone 6, so not required and preferred not to due to our full day of air travel that would continue into a 3 hour car trip. ![]() Cons: "It was a full flight, anyone in loading zones 7-9 were required to check their carry-on luggage.
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